Terms and Conditions

Effective Date: June 29, 2025

Welcome to Somo Mart! These Terms and Conditions outline the rules and regulations for the use of our website, somomart.online, and the services we offer.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Somo Mart if you do not agree to all of the terms stated on this page.

1. About Us
Somo Mart is an online shopping platform based in Bangladesh. We specialize in selling kids’ products and kitchen items with delivery services across the country.

2. Use of the Website
You must be at least 18 years old or use the website under the supervision of a parent or guardian.

You agree not to use this site for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone at any time for any reason.

3. Products and Pricing
All product prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable VAT.

We reserve the right to modify or discontinue any product at any time without notice.

We make every effort to display accurate descriptions and images, but we do not guarantee that product descriptions or other content is error-free.

4. Orders and Payments
Orders can be placed through our website, and payment can be made via mobile banking, online gateways, or Cash on Delivery (COD) where applicable.

All orders are subject to acceptance and availability.

Once an order is placed, you will receive a confirmation via email or SMS.

5. Shipping and Delivery
We deliver all over Bangladesh.

Delivery time may vary depending on your location and product availability.

Shipping fees will be shown during the checkout process.

6. Return and Refund Policy
You may return items within 3 days of receiving them if the product is damaged, defective, or not as described.

To be eligible for a return, items must be unused and in the original packaging.

Refunds (if applicable) will be processed through the original payment method.

7. Privacy
We respect your privacy. Your personal information is only used for order processing and customer service.

Please read our Privacy Policy for more details.

8. Intellectual Property
All content on this site including text, images, logos, and design is the property of Somo Mart and may not be used without permission.

9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website.

10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: [email protected]
📞 Phone: +8801804652606